Written by Admin on 2025-05-06

Troubleshooting Download Link Not Working in WordPress

When running a website, download links are an important element to share files, resources, or any kind of media. However, sometimes when you or your users click on a download link, it doesn't work. This can be frustrating, especially when you're expecting the link to work flawlessly. In this article, we'll look at some common causes of download links not working in WordPress and how to solve them.

Check the Download Link URL

The first step is to check the download link URL. A broken URL can cause the download link to not work, resulting in an error message or a blank page. Double-check the link URL and make sure that it's correct and complete. Also, make sure that the file is located in the correct path.

Check the File Permissions

Another common cause of download links not working is file permissions. If the file permissions are not set correctly, the server may refuse to serve the file or cause the download link to not work. To confirm this, check the file permissions of the file you're trying to download. You can change the file permissions through your FTP client or file manager in your hosting account.

Check File Size and Type

The file size and type can also cause download links not to work in WordPress. Some hosting providers have a limit on the maximum file size you can upload and download. Therefore, if you're trying to download a file that's too large, it will not work. Additionally, some hosting providers only allow specific file types, and if you're trying to download a file that's not permitted, the download link will not work.

Check Plugin or Theme Conflicts

If you've checked all the above causes but the download link still isn't working, then a plugin or theme may be causing the issue. Try deactivating all active plugins and switch to one of the default WordPress themes. Try the download link again and see if it works. If it does, then you can activate the plugins and theme one-by-one to identify the problematic one.

Conclusion

Downloading files is a common task of websites, and when download links don't work, it can be frustrating. By following the above steps, you'll be able to troubleshoot and solve the issue of download links not working in WordPress. If you're still encountering issues, submit a support ticket to your hosting provider or WordPress community.